Website Explanation

Below you will find a clear explanation of our ordering process. We guide you step by step through quote requests, direct orders and sample requests, so you always know what to expect when submitting a request through our website.

This overview helps you understand how we work, which steps are taken after your request and how quickly you can expect a response from our team.

Step-by-Step Plan – Request a Quote / Place an Order

1. Search for a product via our menu or search bar.

2. View the product details of your chosen item.

3. Calculate the price based on quantity, color and imprint.

4. Click “Request a quote” or “Order” and add the product to your cart.

5. Fill in your details or log in as an existing customer.

6. Submit your quote or order.

What Happens After Your Quote Request

1. You receive an immediate confirmation of your request.

2. Within 1 working day, you receive a free, no-obligation quote including shipping and VAT.

3. The quote remains valid for 2 weeks. After approval, the order process begins.

What Happens After Your Order

Confirmation

You immediately receive confirmation of your order.

Order Check

Within 1 working day, you receive an order confirmation including costs.

Digital Proof

Within 2 working days, you receive a digital proof for approval.

Payment

After approval, the order is paid in advance (first order).

Production

Production starts after payment is received.

Delivery

Your order is delivered within 10–15 working days.

Step-by-Step Plan – Request a Sample

1. Search for a product.

2. View product details.

3. Click “Request sample”.

4. Fill in your details.

5. Submit your request.

What Happens After Your Sample Request

1. You receive confirmation immediately.

2. Delivery within approximately 1 week.

3. Invoice is sent by email.