Terms and Conditions
Application of any general terms and conditions of the customer is excluded.
This can only be deviated from if this has been agreed in writing.
General sales and delivery conditions of TBTB Promotional Gifts
Pampuslaan 59, 1382 JM Weesp
Article 1 Definitions.
Paragraph 1: In these general terms and conditions, the following definitions apply:
1: advisor or supplier: TBTB Promotional Gifts
2: client or client: the person who has a (pr) contractual relationship with the supplier.
Paragraph 2: Where in these general terms and conditions “goods” are referred to, this is understood to mean both the goods to be delivered by the supplier and the services to be provided by it, including advice and creative expressions.
Paragraph 3: Where in these general terms and conditions, or the agreement concluded between the supplier and the client, reference is made to an internationally defined clause (e.g. C.O.D., ex-works, C.I.F., etc.), such a clause must be understood in the sense of the 1990 Incomers published by the International Chamber of Commerce.
Article 2 Applicability.
Paragraph 1: These terms and conditions apply to all offers made by the supplier and to all agreements concluded by the supplier with the client.
Paragraph 2: Deviating stipulations only bind the supplier after written approval on its part and only for the agreement to which the approval relates.
Paragraph 3: Reference of the client to its own terms and conditions is not accepted by the supplier, unless this has been expressly agreed in writing for each individual case.
Article 3 Offers.
Paragraph 1: All offers in whatever form are without obligation for the supplier, unless they contain a term for acceptance.
Paragraph 2: If a non-binding offer is accepted, the supplier is entitled to revoke the offer within two days after receipt of the acceptance.
Paragraph 3: Images, catalogs, drawings and further information provided to or by the supplier are subject to change without prior notice and do not bind the supplier.
Article 4 Prices.
Paragraph 1: The price or prices stated in the offer are exclusive of VAT in euros and are based on the cost-determining factors applicable at the time of the offer.
Paragraph 2: The supplier has the right at all times to determine that certain articles will only be delivered in certain minimum quantities.
Article 5 Cancellations.
Paragraph 1: If the client cancels the order given in whole or in part, he is bound to reimburse the supplier for all expenses reasonably incurred with a view to the execution of this order (costs of preparation, orders from third parties, storage, commission, etc.), everything without prejudice to the supplier's right to full compensation for loss of profit, as well as for other damage resulting from the cancellation.
Article 6 Delivery of printed goods.
Paragraph 1: In the event that the supplier receives an order to supply products specially processed or composed for the client, the client is obliged to supply directly reproducible material of good quality.
Paragraph 2: The supplier is only obliged to send a proof for approval to the client in advance if this has been stipulated in writing by the client before the order was placed. In that case, the supplier undertakes to submit a printing proof to the client no later than five weeks after receipt of the order for this purpose and after receipt of the materials to be reproduced.
Paragraph 3: All costs of the printed matter or related to it are charged separately and are not included in the agreed prices, unless the contrary has been expressly agreed.
Article 7 Advice on activities and product development.
Paragraph 1: The advisor is obliged to represent the client's interests to the best of his knowledge and ability and, if requested, to act in an advisory capacity.
Paragraph 2: Consultant will treat all information made available by the client in strict confidence, even after termination of the relationship. For its part, the client is bound to secrecy regarding all that becomes known to it regarding the consultant's business, its products and services.
Paragraph 3: In the case of product development, advice for promotional products to be applied, advice with regard to creative concepts, quotations for extensive projects with printed or unprinted products, national or international market research into specific products or product requests for products that are not specifically described, the client is -in all cases that do not provide for the delivery of concretely described goods- a fee in the amount of an hourly rate or fixed rate to be agreed in advance between the parties.
Article 8 Deliveries and delivery time.
Paragraph 1: Stated delivery times can never be regarded as a strict deadline, unless expressly agreed otherwise