What is my price?
Choose the (printing) options and calculate your price. The stated price is All-in (product, printing, delivery) and excluding 21% VAT. No surprises, so nothing more!
How can I be sure that the product is printed correctly?
You will receive a digital sample within 4 hours of placing your order. This is to scale and in the colors you specified. We will show you how your printing will be. Are you unsure whether your logo matches the product? Request a no-obligation free digital sample.
Can I change or cancel an order?
If you have agreed to the digital proof (which will arrive within 1 working day after your order) and production has started, the order can no longer be changed or cancelled.
How do I know the status of my order?
After placing your order you will receive a confirmation email. We will then send you an order confirmation and check whether your logo/printing text is suitable. Then we make a digital proof. This will be sent to you by email within 4 hours. After you agree to this, you will receive an e-mail confirming your delivery time.
When will my order be delivered?
You can choose a delivery date on the website. We deliver on working days throughout Europe. As soon as your products are printed you will receive a track & trace code.
How can I pay?
Are you new to TBTB promotional gifts? Then you pay in advance once. Is this not possible or do you have questions? Please contact us. Existing customers can pay on account, but of course you can also pay in advance. You can pay with: iDeal, credit card or PayPal.
Not good, money back guarantee
If the product is not printed according to your approved digital proof, the order will be recreated.
If you have paid in advance and do not want a repair order, the amount will be refunded.