Frequently Asked Questions

If in doubt about the quality of the logo, you can always call 0031 294 773 002 or email sales@tbtb.eu.

Texts can be printed in upper and lower case letters. You can decide from the following standard fonts: Helvetica, Arial, Future, Myriad, Times New Roman, Courier, Comic Sans, Textile and Mistral. It is also possible to use your font. You can indicate this during the ordering process. NB! For certain articles it is sometimes not possible to decide a specific font because the result of the printing with the color of your choice does not give a good result. We will always recommend a different font in such a situation.

After your order, our DTP studio will prepare the printing and check the printing text, among other things. You will always first receive a digital proof from us by e-mail.

Decoration information / Printing options

Logo Express is a One-Stop-Shop and full-service product decoration service with a complete range in stock. Located in Poznan, Poland, TBTB has built a 20,000 m2 building for our stock and decoration facilities.

The set-up costs are calculated per item ordered, per printing color/text and per position, unless stated otherwise.

Yes, that is possible. You can enter your desired quantity during your order as long as it meets the minimum order quantity.

We charge €16.00 shipping and transport costs for samples. Can I get a proof before placing an order, am I then obliged to take the order? It is possible to receive a free digital proof in advance. You can request this for each item via the product page.

Yes, that is possible. You can choose the quantities per color during the ordering process. During step 1 on the product page, you can decide "Add extra variant".

Yes, that is possible. You can enter the numbers per size during the ordering process. During step 1 on the product page, you can decide "Add additional variant".

Yes, that is possible. You can note the numbers per desired shirt in the comment's field at the end of the online ordering process.

Of course, this is possible. You can note your desired delivery date in the comment's field at the end of the ordering process. We will then contact you. You can also call us directly on our number +31 294 773002.

Yes, that is possible, but it depends on the phase your order is in. It is best to contact us via +31 294 773002. You can also send an e-mail to sales@tbtb.eu with all the information about your order and your desired changes.

After your online order, you will be taken to a confirmation page. You will also receive a confirmation by e-mail. Of course, you can always call +31 294 77300.

It is best to contact us as soon as possible via +31 294 773002. You can also send an e-mail to sales@tbtb.nl containing all the information about your order that you wish to cancel.

The delivery times are stated in number of working days. This is after we know exactly how you want it printed.

The deliverer of your package depends on the supplier, that can be DHL, TNT, FedEx etc.

For a faster delivery time, you can call us on: +31 294 773002 and an appointment can be made.

Please contact us via +31 294 773002 or via the contact form.

No, we only ship in Europe. 

Yes, we always bring € 29,95 per order, whether it is 1 box or 10.

Please contact us via +31 294 773002 or via the contact form.

Do you want to order a Powerbank, Ballpoint pen, keyholder another product with your logo? All products are made according to your wishes. By a digital printing proof. These products do not have a trial period and cannot be returned, unless the product does not correspond to the agreements made. An approved printing proof is leading in this.

You can pay with: bank transfer, iDEAL, KBC or PayPal and of course bank transfer.

Are you new to TBTB Business Gifts? Then you pay in advance once. Is this not possible or do you have questions? Please contact us. Existing customers can pay on account, but of course, you can also go ahead.

Our bank account number of ABN-AMRO is: NL85ABNA0435614002