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Customer service

  • Delivery Time and Cost

    • Unprinted gifts & products: 2-3 working days read more
    • Printed promotional gifts & products: 6-15 working days read more
    • Exception Delivery: 4-12 weeks Read more
    • Transport of goods: Read more
  • Privacy & Security

    introduction
    Total Business is convinced that the protection of the personal data of (former) clients and relations is of great importance for the implementation of the service activities of TBTB Business gifts,  Personal data is obviously taken with the utmost care in handling and security with us. Tbtb.eu will of course keep personal data in all cases to the requirements of the Data Protection Act. read more

  • Returning goods


    • Before returning goods, we ask you to expressly first consulting with us.
    • For goods to be returned, on its own initiative we accept no liability for lost, delivery to an incorrect delivery address etc. and we will never proceed to refund.
    • Together we will be picked so that we can guarantee. An injury free return the goods by courier or transport service to be determined by you In this way we can always trace where the consignment.
    • If you have any queries or require additional information, you can always visit during office hours by our customer service by phone 0031 294 773 002 or e-mail info@tbtb.nl.
  • place order

    A short explanation of our ordering process. For each request (quote, ready to buy and sample application) we launched a roadmap so you know exactly how we work and what steps are being taken if you place a request through the website.
    read more

  • Payment Terms & Samples

    We apply a payment period of 14 days after delivery.
    Sample cost: Unit price item + shipping (€ 15.00). read more

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